WebCRS – Online Booking, Reservation System for Travel & Hospitality

TAKING GUESS WORK OUT OF ‘GUEST WORK’

Thu, 02 Feb 2023 06:58:37 +0000

Any movement forward, or progress, brings together with it some risks and challenges that test the staying power and fighting capabilities of those who are determined to move on.This is what is happening in every sphere of modern life and business activities and tour operators and travel agents are no exception. The growth of online travel companies and the mushrooming of new travel agencies, coupled with the growing tendency on the part of the airline companies to cut down on the commission to travel agents,are eating into the profit margins of the tour and travel agencies.

In short, the progress and growth in travel and tourism being experienced all over the world does not benefit those travel companies who are not fast enough or competitive enough to change and those who are not able to keep on reinventing themselves to keep afloat.As Sam Nunn would say,“The good news is that we are making progress. The bad news is that we’re doing too little and moving much too slowly”.

The greatest challenge faced by a travel companies is related to the treatment an enquiry received from a prospect of a tour package. The traveller needs all the details comprehensively and completely in a nutshell,including the specification of the package that conform perfectly with the tastes of the guest, the related accommodation from availability,the details of transport and other services, the distances and details of nearby locations of tourist interest,etc.

The hotels & resorts and service providers have to do their bit by updating their existing rates, special offers and packages.Even if they do that promptly,collecting all this bits of data, analyzing them and grouping them into comprehensive package with relevant information, tailored to the needs of each enquirer, is a time consuming task,indeed, if the company is NOT empowered by technology.

The technology that a travel company can rely on with confidence is WebCRS Travel, the online travel agency software that simplifies contracting, costing, CRM and reservation process.It makes costing error a thing of the past, brings down operational costs considerably and maximizes guest turnouts by giving optimum service to the prospective customers who, in turn, become brand ambassadors of the travel company.

The Payment Gateway in the system ensures way of collection of secure payments from any part of the world. Facilities for integration of telephone and mail into the software guarantee that no phone call or email from a potential client is ever missed.The system makes managing everything with just a click of the button.It is the greatest business partner of the travel company in his fight to overcome the challenges in his business.

This solution helps the travel companies to keep tab of and have secure access to contract rates, together with the offer or package rate for the room and the availability of the room on the specified day, in all the hotels that come in their network, from a single platform. The travel companies can thus have the right to access all the special rates, offers and packages in the hospitality facility, during the various periods, and avail of them all.

With this technology in place,the travel companies would be able to create multi-users and let the agency staff members have secure access, from a common pool, to all the hotels in the supplier network.They can even add the hospitality facilities as Direct Channel, block, or reserve in advance, rooms during specific period as per the requirements of their clients, confirm the bookings of rooms live and also submit requests for cancellation of confirmed accommodations.

The travel companies, using the software, can view, simultaneously, check all the previous schedules and update their payments due.Being sure that all the details on the screen are the latest available and the only available data on the net at the time is indeed a great relief to the travel companies who had so far been in the dark on the complex situation of demand and supply in the hospitality sector, especially during the high seasons.WebCRS Travel has taken the guess work out of hospitality business.

HERE ARE 2 TIPS FOR TENSION-FREE PROFITS

Mr.Neelkanth P., Managing Director of WebCRSTravel Technologies Pvt Ltd, is a Travel technology expert and has many tips for the streamlining and advancement of the travel industry. Here are two of his most popular tips to boost your profitability.

PROBLEM No. 1

Tons of Manual Processes to be optimised

Every time when a travel company receives a guest enquiry regarding tour package or accommodation, the team needs to search agency contracts and may also require contacting the hotels, vehicle rental agencies and other service providers directly to check availability and best available rates.Guests may also seek specific packages and want to compare the package cost with another service provider.In case the agency manages contracts on spreadsheet, they may find it difficult searching right deal, mapping itinerary and generating quotes based on the requirement of the guests.In normal working scenarios a guest gets the quote after 24 hours.The guest might not wait for long for costing details and may probably switch to other agencies.

What is required?

Travel agencies must switch to a paperless environment and use the most up-to-date system and technologies for the business, to bring down operational cost, avoid costing errors and simplify the booking and reservation process, to maximize revenues through guest turnouts so that they may be able to stand tall against the market contenders.This system must also facilitate telephone and mail integration to never miss important calls and emails from the prospective customers or guests.

PROBLEM No. 2

Payment dilemma

Travel Agencies and Tour Operators face delays in collection of payments from guests, especially international guests.Some have paid the whole amount in advance, some have paid a part in advance, some are yet to pay anything and some have send in cheques.Some are making direct payments and some are paying through their travel agencies abroad.The payment reminders and collection follow-up are hard to track on real time basis.

What is required?

To make things convenient for everyone involved (both the agency and the guests), one needs to have a secure and user-friendly payment system, which should not only update agencies about due payments, by giving repeated alerts to follow-up with guests, but also send reminder mails to the guests that their payments are due for specific services.The travel agency needs to have an inherent payment gateway, which could promise secure payment dealings, be it through credit cards, debit cards or other banking facilities.

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Distribution and Revenue Management of Hotel Rooms in one single Interface

Thu, 02 Feb 2023 06:55:39 +0000

Technology is at the forefront of every business and the hoteliers are no exception that are often

prepared to invest on things (innovative technologies) that could guarantee them the Number

One slot in the market.

It has been found that most of the hoteliers choose the software’s of multiple suppliers for addressing their distribution and revenue management of hotels . It is like, they may use a property management system from one supplier, whereas use booking engine, channel manager from a different supplier. Then they might use revenue management software from another vendor and market intelligence using another vendors. All these software’s does not talk to each other so the reports/MIS got from these software has to be again reconciled to get the ultimate goal.

Instead of running after too many software vendors for products, to manage their business effectively, the hoteliers need to think of vendors that could help them with a complete package. The need of the hour is to seek technology firms that offer complete solution for addressing the A-Z requirements of hoteliers and could even establish seamless system connectivity across the network.

And, WebCRS is one such technology from the leading software giant, WebCRSTravel Technologies Pvt Ltd that has everything the hoteliers need to guarantee success in business.

Hoteliers often look for systems that could enable them (to) manage their inventories and rates in an effective manner AND the unique WebCRS interface is one that empowers the hoteliers, giving them more control of their hotel business.

Enriched with different modules/add-ons, the hoteliers can make the most use of WebCRS technology for attaining all their business objectives, in an effective manner.

WebCRS has everything that hoteliers look for automating their business process activities; the hoteliers no longer have to chase different suppliers for revenue management , market intelligence, channel management/distribution , promotional activities, loyalty program etc .

If hoteliers are concerned about distribution of hotel content on travel portals/extranets, they can get this issue addressed with WebCRS , An innovative technology, WebCRS lets the hoteliers to manage their inventories and special rates on multiple-travel portals from single interface.

Hoteliers can keep a tab on all their market competitors, know about their room night selling patterns and devise their pricing strategies, accordingly. With the Revenue Management tool, the hoteliers can forecast market demand and control their rates dynamically.

Besides, by using WebCRS hoteliers can connect to and share their content (inventories and rates) with offline( Traditional) travel agencies, enabling them (to) sell the properties effectively.

WebCRS is simple and easy to implement/use. The hoteliers can plug-in different WebCRSmodules based on their requirements and accomplish business objectives, with a click of the button.

At a time, when the hoteliers want advanced technologies to gain a competitive edge in the market, there is nothing else that could match their business than WebCRS. Hence, rather running after hundreds and thousands of software vendors, choosing WebCRS would be a better decision.

For more information on WebCRS, please contact WebCRSTravel Technologies Pvt Ltd at info@webcrs.com.(www.webcrs.com)

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WebCRSTravel Technologies Pvt Ltd wins ‘Innovative Product’ award at TTF

Tue, 16 Feb 2016 06:51:00 +0000

The Travel and Tourism Fair (TTF) was held between 12th to 14th February at Thyagaraj Sports Complex in New Delhi.This time the theme was ‘Sustainability and Responsible Tourism’ and it featured over 205 exhibitions from 25 states and 13 countries displaying tourist destinations and latest trends in the sector.

WebCRSTravel Technologies Pvt Ltd won the coveted ‘Award for Excellence for Innovative Product’ for its game changing product ‘WebCRS Travel‘, a software designed to help travel agents/tour operators automate their back office operations. This win comes after WebCRSTravel Technologies Pvt Ltd won the Travelport Hackathon award in Bangalore last year.

The award serves as a testament to the hard work and dedication WebCRSTravel Technologies Pvt Ltd continues to put in to promote the travel and hospitality industry and provide affordable quality technology solutions to all players in the industry. This achievement would not have been possible without the support and goodwill of clients across the globe who contributed to making our products better through constant feedback and appreciation.

WebCRSTravel Technologies Pvt Ltd (webcrs.com) has changed the travel space by creating an application suite for the travel industry that enables travel/tour operators to respond to enquiries faster, keeping in mind the professional angle for every quotation. WebCRS Travel helps staff to be efficient and productive by easily managing supplier data and producing image rich publishing documents. For more details visit www.webcrstravel.com or www.webcrs.com

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WebCRSTravel Technologies Pvt Ltd exhibits at SATTE 2016 in New Delhi

Thu, 28 Jan 2016 12:46:00 +0000

WebCRSTravel Technologies Pvt Ltd is delighted to welcome you to SATTE on 29th to 31st January 2016 at Pragati Maidan where we will be presenting our latest innovations in Travel and Hospitality.

Our quality products for the industry are set to wow travel companies and hospitality businesses alike. We will be displaying our new products and new features of our updated products.

Our application suite is designed to make the life of travel agents and hospitality businesses easier and efficient. Traditional travel companies will finally be able to leverage the power of technology, provided by WebCRSTravel Technologies Pvt Ltd, and the power of personal relationships with their guests to compete with online travel portals and give them a run for their money. On show are our products for the travel industry like WebCRS Travel, Agent Unilogin etc.

Meanwhile hospitality providers will be able to use the software we created to connect with travel companies all over the world and sell their properties to a wider market and for better profits. Our hospitality products like Hotel Unilogin, Channel Manager etc. are sure to grab your attention.

SATTE is supported by the Ministry of Tourism, Incredible India, & UNWTO which has hailed it as the biggest travel event and leading networking forum in the region.

We can’t wait to meet you and show you our innovative products @ HALL 9 , Booth – A39B.

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Did your travel company make enough profits during 2015?

Sat, 16 Jan 2016 11:41:00 +0000

It’s the new year and maybe you are reminiscing the business your travel company got during the holidays. But what you probably don’t know is just how much more easier and profitable things would have been with WebCRS Travel software.

Ask yourselves this. Last holiday season, did you:

Have difficulty putting together an itinerary for your guests?

Have trouble with costing?

Lose valuable time connecting with various suppliers?

Get tired of keeping track of all those phone calls and emails?

Think you could have made more conversions for your enquiries?

If you answered yes to any or all of these, then what you need is WebCRS Travel.

You still can make a handsome profit next holiday season onwards by signing up now to WebCRS Travel. WebCRS Travel is a web based tour operator software that maximizes productivity for travel companies. It is a total ERP solution that handles many processes that traditional travel companies find difficult like costing, quotations, itinerary creation, enquiry management,accounting,sales reports etc. with ease and efficiency. This online tour operator module is user-friendly and has an intuitive design. It functions as a trip itinerary planner as well as a tour operator reservation system. Once you sign up for the WebCRS tour operator software, you can get connected with hundreds of hotels all over the world and get special promotions from them, giving you an edge over your competition.

WebCRS Travel is the answer to the competition offline companies face today. This tour booking software bridges the technology gap a travel company faces with hospitality providers allowing for easier exchange of information and give online travel portals a run for their money. Even better, now you have the advantage of technology that only online travel portals used to enjoy plus the added benefit of one-to-one relationship you have with your customers. This makes for a powerful combination that your competitors will find very difficult to match.

WebCRS Travel is by far the best tour management software available in the market. Say goodbye to confusing excel sheets and tedious work. Start working smartly with WebCRS Travel!

To sign up or know more about WebCRS Travel, click here.

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An evening filled with festivities – Christmas 2015 at WebCRSTravel Technologies Pvt Ltd

Mon, 04 Jan 2016 07:29:00 +0000

WebCRSTravel Technologies Pvt Ltd celebrated 2015 Christmas with great pomp and grandeur. It was a festive atmosphere in the office, filled with joy and excitement throughout the day. The fun and celebrations began in the morning with decorations and rehearsals of shows by the respective groups. The office was abuzz with preparations for the program and everyone was in a cheerful holiday spirit.

The Christmas program officially started at 2 in the afternoon. It was kicked off with Santa Claus, accompanied by the carol group singing Jingle Bells. Next was a group photo of the entire WebCRSTravel Technologies Pvt Ltd team. It was difficult to get the entire team in one frame, but it was finally somehow managed.

This was followed by a gifting ceremony to Christmas friends whom everyone had pre-picked from a lot earlier in the week. Gifts and smiles of all shapes and sizes were exchanged.

The program moved on with some amazing song and dance performances by the team. The highlight of the evening was a comedy skit, complete with a Maharaja and his royally comedic court proceedings.

As planned, we started our BBQ event at around 5PM, starting with scrumptious charcoal flame grilled veggies for the vegetarian staff and ending with a delicious chicken BBQ. The event was complemented by a lively Antakshari competition.

The celebrations went on into the night with more food, music and festivities and it was clear everyone had a great time.

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OHRS -Online Booking Engine enables your guests to book rooms instantly through website .

Tue, 29 Dec 2015 09:34:00 +0000

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WebCRSTravel Technologies Pvt Ltd releases app to help Chennai flood victims

Tue, 08 Dec 2015 07:12:00 +0000

As part of our continuing CSR initiatives, WebCRSTravel Technologies Pvt Ltd (Web CRS)has created a crowd sourcing web platform as well as Android app called ReachOut2Help to aid the Chennai flood victims. This online service enables those affected by the flood connect with people offering help. It has already gained popularity online, with celebrities and IT professionals spreading the word.

ReachOut2Help is a map based service that shows exactly what kind of help is available at a particular location. Anyone can lend a helping hand by posting what they can offer to those in need. In addition, those in distress can request specific help too. It also contains emergency numbers and is proving to be a great boon for volunteer efforts. Those who want to volunteer online or on field can sign up easily to meet the needs of those in distress.As an online volunteer, you can assist in coordinating the relief efforts and simplify the work and save time and resources of volunteers/aid workers on the field.

The service caters to relief operations in Chennai,Pondicherry and Cuddalore locations.

Already, an outpouring of support in the form of relief materials, accommodation and services can be seen offered through the app. WebCRS hopes that this app will help alleviate the situation and help better coordinate the relief efforts.It also ensures that efficient distribution is happening where it’s needed the most as well as to avoid duplicity and wastage of resources offered.

The links for the service are shown below:

Web App: http://webcrs.com/reachout2help/

Android App: https://play.google.com/store/apps/details?id=com.webcrs.reachouttohelp

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WebCRS Travel – Store the entire hotel information in an integrated system

Mon, 23 Nov 2015 13:01:00 +0000

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WebCRSTravel Technologies Pvt Ltd Proudly presents Mobile Application for Channel Manager

Thu, 29 Oct 2015 08:28:00 +0000

WebCRSTravel Technologies Pvt Ltd India Pvt Ltd has recently made announcement about the launch of the Mobile Apps of its ground-breaking software technology WebCRS Channel Manager, also known as WebCRS Travel Portal Manager.

WebCRS TPM APP

An innovative technology for management of online distribution channels in the Hospitality industry, WebCRS Channel Manager(Travel Portal Manager) from WebCRSTravel Technologies Pvt Ltd India Pvt Ltd helps the accommodation service providers, of different type and size in/with effective hotel online distribution and sales, via Online Travel Agencies (OTA) and third-party hotel booking sites.

WebCRS Hotel Channel Management System helps the hoteliers connect to online distribution channels, enabling them manage the booking extranets (OTA management) from a single interface with less effort and time.

Speaking about the WebCRS Channel Manager MobileApps, for OTA management and Hotel distributions, the Director at WebCRSTravel Technologies Pvt Ltd, Anna George said, “With this mobile application, the hoteliers would be able to have better control of their electronic distribution.”

WebCRS Channel Manager (Travel Portal Manager) has been transforming the way, the accommodation service providers manage their properties and/or the online hotel distribution channels, to improve the business performance and outcomes.

For queries and consultation related to WebCRS Travel Portal Manager (Channel Management System), contact WebCRSTravel Technologies Pvt Ltd at info@webcrs.com.

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